For years, F.lli Benaglio Srl has firmly believed that the quality and compliance with the UNI EN ISO 9001 regulation represents a strong point of the Company in the market, because it moves the company towards continuous improvement and customer satisfaction, allows it to keep all business processes under control, determining their effectiveness over time, generates an organizational infrastructure in which the company moves in compliance with the strategy, of the policy and business objectives advocated by the Management.

Quality also allows you to achieve customer satisfaction with a product and service that meets the needs and expectations of those who use them.

Collaboration with product and service providers is also of fundamental importance, because only through full collaboration and dialogue can we understand and achieve the objectives set for quality and mutual satisfaction. It must be everyone’s commitment to convey and convey all supply requirements so that full compliance of materials and processes can be ensured.

Over the years, F.lli Benaglio Srl has maintained and intends to maintain excellent relations with credit institutions and banks, aware of the importance of a good economic and financial balance.

The business climate is based on trust and maximum collaboration. Each person is part of a single group, the Company, and each must find satisfaction from their work and the results they achieve both personally and as a group. Successes are shared and a common front is made to improve business performance on a daily basis. With the training and commitment of each, the Company is able to maintain and increase the skills and professionalism necessary to face the challenges of the market. Within this framework the safety of working environments always takes precedence and it is the task of each person to participate actively so that the health and safety of each worker is guaranteed.

In order for the above to be achieved and maintained, the Company aims to establish and periodically review the objectives as part of the continuous effort towards improvement.

• Adopt and maintain an effective Quality Management System in the processes, products, and services of the sector in which you operate, in compliance with the legal requirements of applicable regulations and in compliance with other requirements that the Company decides to voluntarily sign.
• Define the responsibilities assigned to all business functions by verifying that they have been understood and applied.
• Ensure the availability of the resources, information and knowledge necessary for the operation and control of processes, through periodic training and training activities aimed at informing employees about the relevance and importance of their activities and how they contribute to the achievement of the defined objectives.
• Motivate and involve all staff to develop an ever-increasing awareness of the importance of their role, promote shared values, and adopt appropriate behavior patterns to reduce risks related to the activities performed.
• Define and disseminate clear documented information to ensure effective and efficient process operation and product control, including in terms of occupational health and safety and environmental issues.
• Understand and strengthen the relationship with Customers and other stakeholders, improving Their degree of satisfaction through products and performance in line with expectations.
• Set improvement goals, and periodically monitor the results achieved by sharing them with stakeholders.
• Identify the causes of non-compliance and ensure rapid and effective responses.
• Carry out inspection checks to measure the implementation and effectiveness of the Quality Management System and its compliance with this Policy, ensuring the adoption of appropriate corrective actions to remove any causes of inadequacy of the Management System.
• Select and qualify suppliers of products and services that impact the final quality of processes and products, involving them, to the extent of their expertise, in achieving business objectives.
• Identify technological innovation needs to develop new products and processes according to market expectations.
• Commitment to purchase products and services according to energy efficiency criteria.
• Commitment to consider energy performance in the design of plant modifications or new plants.